This page explains how Revneo AI collects, uses, stores, protects, and discloses information when clients and users access our website, software, marketing, automation, healthcare growth, and related services.
This Terms of Service and Privacy Policy page explains the policies and procedures of Revneo AI, referred to as “Revneo,” “we,” “our,” or “us,” for collecting, using, storing, and disclosing information.
This policy applies to information collected through our website, software, digital platforms, marketing services, automation systems, healthcare growth services, and any other related services offered by Revneo AI.
By using our services, you agree to the practices described in this policy.
When you express interest in our services, request information, register, submit a form, schedule a consultation, or become a client, Revneo AI may collect personal contact information such as your name, company name, practice name, address, phone number, and email address.
When purchasing services, Revneo AI may require billing-related information, such as billing name, billing address, payment method details, and information related to the services purchased.
Revneo AI does not directly store full credit card details on its own servers. Payment information may be processed through trusted third-party payment providers.
Through Revneo AI services, users may create, upload, store, or share information such as company descriptions, logos, photos, custom emails, user email IDs, website content, marketing assets, campaign materials, and other business information.
If technical errors occur while using our services, Revneo AI may request or collect diagnostic information such as browser type, operating system, device details, crash reports, log data, and related technical information needed to troubleshoot or improve our services.
Certain login information may also be stored through cookies or similar technologies to streamline the login process and improve user experience.
As users navigate Revneo AI websites or use our services, we may collect analytics information through cookies, pixels, web beacons, tracking scripts, and similar tools.
Analytics information may include browser type, browser language, IP address, pages viewed, links clicked, device information, session behavior, and other website navigation data.
Third-party vendors, including Google, may use cookies to serve ads based on a user’s prior visits to our website or other websites. Users may opt out of personalized advertising through Google Ads Settings or other available industry opt-out tools.
Revneo AI does not actively collect real-time geo-location information unless a feature or service specifically requires it. If such information is needed in the future, Revneo AI will request permission where required.
We use personal contact information to administer services, communicate with users and clients, provide updates, send service announcements, manage accounts, respond to inquiries, and provide customer support.
Billing information is used to process transactions, manage invoices, confirm purchases, prevent fraud, and administer paid services.
We use this information to provide, maintain, secure, troubleshoot, and improve our services.
Revneo AI may use analytics information with analytics platforms such as Google Analytics to monitor service usage, improve website performance, increase functionality, verify authorization, and enhance the user experience.
Upon full onboarding and completion of website development by Revneo AI, each client shall be deemed the owner of the website content and website design created for their practice or business.
Ownership does not include ownership of Revneo AI proprietary platforms, software, internal systems, templates, custom values, automations, workflows, AI tools, hosting systems, or third-party technology used to host, deploy, or operate the website.
Because healthcare websites may collect, transmit, or interact with Protected Health Information, PHI, or data subject to HIPAA, additional conditions may apply to any website transfer.
A healthcare client may request website transfer only to a properly configured HIPAA-enabled environment approved by Revneo AI and capable of maintaining required privacy and security safeguards.
The client is responsible for ensuring HIPAA mode, compliance settings, Business Associate Agreements, and required safeguards remain active after transfer.
If the client does not have a HIPAA-enabled approved environment for transfer, the website may remain active under an ongoing paid Revneo AI hosting, support, or maintenance subscription.
If the client cancels services without arranging an approved HIPAA-compliant transfer, the website may be deactivated and may no longer be available within Revneo AI systems.
To maintain HIPAA compliance and uphold legal, regulatory, and ethical obligations, Revneo AI may refuse transfers that could place PHI at risk or reflect non-compliance with applicable standards.
Revneo AI reserves the right to update, modify, or amend this policy at any time to reflect changes in law, regulation, operations, HIPAA standards, or data security requirements.
This policy is intended to describe Revneo AI’s operational standards and transfer requirements. It is not legal advice. Clients should consult qualified legal counsel regarding HIPAA and other compliance responsibilities.
Revneo AI may provide users with the ability to link or share data with third-party sites or platforms such as social media, CRM platforms, advertising platforms, analytics tools, and other business systems.
Such linking or sharing is at the discretion of the user or client. Revneo AI is not responsible for how third-party platforms use information shared with them.
Unless otherwise agreed in writing, clients may permit Revneo AI to identify them as customers and use their name, logo, general results, or non-confidential outcomes in Revneo AI marketing materials.
Revneo AI does not sell, rent, or trade private information to third parties.
Revneo AI may use trusted third-party companies and individuals to help provide, analyze, secure, maintain, and improve services. These may include providers for data storage, maintenance, database management, web analytics, payment processing, content production, hosting, automation, communication tools, and service improvement.
These third parties may access information only as needed to perform tasks on behalf of Revneo AI and are expected to protect such information.
Revneo AI may disclose non-private, aggregated, anonymized, or otherwise non-personal information, such as usage statistics, performance summaries, or general service trends.
Revneo AI may collect, store, and process personally identifiable information on servers located in the United States or through trusted service providers.
We use the information we collect to:
Revneo AI provides access to personally identifiable information only to those who require it for legitimate business, service, compliance, security, or legal purposes.
Revneo AI may disclose information in response to a subpoena, warrant, court order, legal process, regulatory request, or other lawful demand.
Where reasonable and legally permitted, Revneo AI may attempt to notify affected users before disclosing information.
Revneo AI may disclose information in good faith when appropriate to investigate fraud, illegal activity, violations of our terms, protect our rights, protect user safety, or protect the safety of others.
If Revneo AI is involved in a merger, acquisition, sale of assets, reorganization, or similar business transition, user information may be transferred as part of that transaction.
The successor organization would continue to be bound by this policy until it is amended or replaced.
Revneo AI will retain information for as long as an account is active or as needed to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.
If you cancel your account or request that Revneo AI no longer use your information to provide services, we may delete or deactivate your data where appropriate and legally permitted.
Please note that some information may remain for a limited period in backups, logs, archives, billing records, legal records, or systems where deletion is delayed or legally restricted.
If you reside in the European Union, United Kingdom, Lichtenstein, Norway, Iceland, Switzerland, or another jurisdiction with applicable privacy rights, you may have additional rights regarding your personal data.
These rights may include the right to access, correct, delete, restrict processing, object to processing, or request portability of your personal data.
Revneo AI follows these general principles where applicable:
Requests regarding personal data should be submitted in writing to Revneo AI using the contact information listed below.
California residents may have certain privacy rights under applicable California privacy laws, including rights to request access, deletion, correction, or restriction of certain personal information.
California residents may submit privacy-related requests by contacting Revneo AI at the email address listed below.
Our services may include publicly accessible areas such as blogs, forums, communities, comments, or knowledge-sharing sections.
Please be aware that any information you provide in these public areas may be read, collected, and used by others. Posts or public submissions may remain visible even after account cancellation.
Revneo AI may modify this Terms of Service and Privacy Policy at any time.
If material changes are made, Revneo AI may notify users by email, website notice, dashboard notice, or another reasonable method before or after the changes take effect.
You are responsible for ensuring that Revneo AI has an up-to-date, active, and deliverable email address for you.
Continued use of Revneo AI services after changes are posted or communicated will indicate acceptance of the updated policy.
If you have questions, complaints, privacy requests, or concerns regarding this Terms of Service and Privacy Policy, please contact Revneo AI using the information below:
Contact Revneo AI for questions related to our Terms of Service, Privacy Policy, data handling, HIPAA-related service requirements, or account support.