These Terms of Agreement outline the working relationship between Revneo AI and its clients for marketing, automation, growth, healthcare technology, and related business services.
This agreement is made between you, referred to as the “Client,” and Revneo AI, referred to as “Revneo,” and becomes effective on the date of the first monetary transaction between the Client and Revneo for the services described in this agreement.
Whereas Revneo provides marketing, automation, healthcare growth, technology, and related business services, and whereas the Client seeks Revneo’s services, the parties agree to the following terms.
Details regarding the selected services are based on this proposal, website description, service package, and discussions to date between the Client and Revneo.
Any future changes, updates, custom requests, or alterations discussed between the Client and Revneo may modify the scope, timeline, pricing, or delivery of services if agreed and documented by both parties.
The Client agrees to pay Revneo for the services selected by the Client through Revneo’s approved digital payment method, invoice, payment gateway, or other agreed payment process.
If services are not paid for on time, Revneo reserves the right to pause, suspend, or terminate services at any time.
Revneo also reserves the right to retain intellectual property rights to any material, strategy, design, campaign, content, automation, website asset, or work product developed by Revneo that has not already been fully paid for by the Client.
The Client understands and agrees that payments made to Revneo are non-refundable unless otherwise agreed in writing.
For any selected services, the Client agrees to make the required payment to initiate work.
For monthly recurring services, the Client agrees that the term of this agreement will be month-to-month after the initial six months. This means the Client may add, change, or cancel services any time after the initial six-month period without any further binding contract, unless otherwise agreed in writing.
For one-time payment services, the Client agrees to make payment in full before services begin, unless a different payment arrangement is proposed, agreed, and documented.
Revneo reserves the right to cancel the provision of services to the Client with thirty days’ notice. If the Client fails to comply with these terms, Revneo may cancel services without penalty at any time.
The Client agrees to provide all required login details, account access, onboarding forms, brand assets, platform permissions, and information needed by Revneo to execute the selected services.
Any delay in providing access, approvals, information, or onboarding requirements may affect project timelines, campaign launch dates, and service delivery times.
The Client agrees that Revneo may use employees, contractors, partners, or approved service providers to deliver services.
The Client also agrees that general results, performance examples, or non-confidential outcomes may be used by Revneo in marketing materials, case studies, sales presentations, or website content, unless otherwise agreed in writing.
The Client agrees to collaborate with Revneo and provide all available content needed to support service delivery, including text, images, videos, logos, brand guidelines, offers, testimonials, website content, and other relevant materials.
The Client guarantees that any content provided to Revneo is legally permitted to be used by the Client.
The Client agrees to hold harmless, protect, and defend Revneo from any claim, suit, demand, or liability arising from the use of content supplied by the Client.
If the Client has special requests outside the normal scope of selected services, Revneo may require the use of unique client-specific tools, software, subscriptions, integrations, or third-party platforms.
The Client agrees to bear all costs associated with such client-specific tools. Revneo will not purchase any such tools without prior approval from the Client.
If the Client requires work outside the scope of selected or available services, additional fees may apply at a rate of $150.00 per hour, unless otherwise agreed and documented in writing.
Each party retains the respective rights to all items, content, materials, data, accounts, systems, or assets previously owned by that party.
Items not specifically transferred in writing will remain the property of their respective prior owners.
Any assets built inside Revneo’s internal systems, SaaS platforms, templates, automation frameworks, proprietary workflows, or managed technology environments may not be transferable unless otherwise agreed in writing.
Separate agreements may be established to address transfer of specific assets, data, websites, automations, campaigns, or intellectual property.
The Client and Revneo, including their respective owners, employees, affiliates, partners, contractors, and representatives, agree that unless legally required by a court of law or government authority, they will not disclose non-public confidential information to any outside party.
Confidential information may include business information, customer information, patient-related information, marketing strategy, account access, pricing, financial details, software workflows, systems, processes, and any other private or proprietary information shared during the working relationship.
Both parties acknowledge that the internet, advertising platforms, search engines, social media platforms, third-party tools, and market conditions are not owned or controlled by Revneo.
Therefore, the Client understands that no legitimate marketing agency, including Revneo, can reasonably or honestly guarantee specific outcomes, rankings, leads, sales, revenue, appointments, conversions, or other performance results from services involving the internet or third-party platforms.
Revneo represents that it will make good-faith efforts to deliver selected services professionally and for the benefit of the Client.
If the Client is a healthcare organization, medical practice, covered entity, or otherwise provides Protected Health Information to Revneo, the Client accepts Revneo as a HIPAA Business Associate according to the terms provided in Revneo’s HIPAA Business Associate Agreement.
The Client may review the HIPAA Business Associate Agreement on the Revneo website at the applicable HIPAA BAA page.
The Client agrees to indemnify and hold harmless Revneo, including its owners, employees, affiliates, partners, contractors, and representatives, against all suits, actions, claims, demands, liabilities, losses, damages, or costs related to the services.
In no event will Revneo be held liable to any party for indirect, incidental, consequential, special, punitive, or other damages that may arise out of, or in connection with, the services.
If a dispute arises out of or relates to this agreement, the services, or an alleged breach of this agreement, and the dispute cannot be resolved through direct negotiation between the parties, both parties agree to attempt to resolve the dispute exclusively through mediation.
This Agreement shall be governed and interpreted in accordance with the laws of the State of Georgia, unless otherwise required or agreed in writing.
By initiating a monetary transaction for any services offered by Revneo, the Client acknowledges, accepts, and agrees to these Terms of Agreement.
Continued use of Revneo’s services shall also indicate acceptance of these terms and any applicable service-specific terms, policies, or agreements.
Contact Revneo AI before purchasing or starting services if you need clarification regarding these Terms of Agreement, service scope, payments, or HIPAA-related requirements.